Privacy Policy

Last updated: 15 October 2026

1. Introduction

WEBIZZ Business Solutions ("WEBIZZ", "we", "our", or "us") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, disclosed, and stored when you visit webizz.ae, submit an enquiry, or communicate with us about our services.

Our services include business setup and company formation, business centre and workspace solutions, PRO and visa-related assistance, and financial and compliance services.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

• Contact information: first name, last name, email address, telephone number, and company name.
• Enquiry information: the service you are interested in, your message, and information you choose to provide.
• Business and service information: information needed to respond to your request or provide a service. Additional documents may be requested when relevant.
• Technical information: IP address, browser and device information, pages visited, and website usage information, where collected by our website infrastructure or analytics tools.
• Communication records: information from correspondence with our team, including email and other communication channels.

Please do not submit passwords, payment card details, or sensitive personal information through general website enquiry forms. Provide identity or business documents only through an appropriate channel requested by our team.

3. How We Use Your Information

We may use personal information to:

• Respond to enquiries and contact you about the services you requested.
• Send enquiry acknowledgements and service-related communications.
• Assess your requirements and provide relevant information or proposals.
• Deliver and manage services you engage us to provide.
• Maintain business records and protect our website and services.
• Understand website performance and improve user experience.
• Meet applicable legal, regulatory, accounting, and compliance obligations.
• Protect our rights and address security incidents, fraud, or misuse.

We will not use your information for unrelated purposes where applicable law requires a separate legal basis or your consent.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis, we process personal information as appropriate to respond to your request, take steps before entering into a contract, perform a contract, comply with legal obligations, pursue legitimate business interests, or obtain your consent.

You may withdraw consent where processing relies on consent. Withdrawal does not affect processing carried out lawfully before withdrawal.

5. Cookies, Analytics and Advertising Technologies

Our website may use cookies or similar technologies to support website functionality, measure traffic, understand visitor interactions, and assess advertising performance.

Depending on the tools enabled on the website, these technologies may include Google Analytics, Google Tag Manager, and Meta Pixel. These services may process technical or usage information in accordance with their own privacy policies and configurations.

You can manage cookies through your browser settings. Blocking certain cookies may affect some website features. Where required by applicable law, we will seek consent before using non-essential cookies or similar tracking technologies.

This page describes possible uses of these tools; the actual cookies and tracking technologies depend on the website's current configuration.

6. When We Share Information

We may disclose information where necessary to:

• Service providers: website hosting, IT support, email, analytics, and other vendors supporting our operations.
• Professional and business partners: relevant parties involved in delivering a service you have requested, where appropriate.
• Government and regulatory authorities: where required for a service, by law, or by a valid official request.
• Legal and security purposes: to protect rights, investigate suspected misuse, or comply with legal obligations.
• Business changes: in connection with a merger, restructuring, or transfer of business, subject to applicable safeguards.

We do not state that information is never shared. Any sharing should be limited to what is appropriate for the relevant purpose and subject to applicable legal requirements.

7. International Data Transfers

Some service providers or business partners may process information outside the country in which it was collected. Where an international transfer is subject to data protection requirements, we will apply the safeguards required by applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, resolve disputes, protect our interests, and comply with applicable legal or regulatory requirements.

Retention periods vary according to the type of information and the reason it was collected. When information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to applicable law.

9. Data Security

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse. No website, email system, or electronic storage method can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights to request access to your personal information, correction of inaccurate information, deletion, restriction or objection to certain processing, withdrawal of consent, or a copy of information in a portable format.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding. Certain information may need to be retained where the law permits or requires it.

11. Children's Privacy

Our website and business services are intended for businesses and individuals seeking professional services, not for children. We do not knowingly collect children's personal information through our website as a targeted activity. If you believe a child has provided personal information to us, please contact us.

12. Third-Party Websites

Our website may contain links to third-party websites, social networks, maps, or other services. Those services operate under their own privacy policies and practices. We encourage you to review their policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, services, technology, or legal obligations. The updated version will be published on this page with a revised "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact WEBIZZ using the details below.